Payment Policies
EVENTS
A 50% estimated deposit is due at time of booking. An additional 50% deposit is due no less than 10 business days prior to the event date.
WEDDING CELEBRATIONS
A 50% estimated deposit is due at time of booking. An additional 70% deposit is due no less than 10 business days prior to the event date.
Any changes or final payments due for your event is due the day of your event unless otherwise specified and arranged with your event planner.
Payment plans and/or special terms are available upon request. Any adjustments or refunds will be discussed and billed accordingly after the event has completed.
We accept payment by bank draft, certified cheque, cash, or credit card (Visa / Master Card / Amex ). For any credit card purchase over $5,000.00 per event, there will be a 2.0% levy fee added to the final event total.
Final Guest Count
Final Guest Count, not subject to reduction, is due 10 days prior to your event date(s). If you need to increase your guest count, within 10 days of your event date, we will make every effort to accommodate your request.
Cancellation Policy
Please consult with your event specialist regarding our cancellation policy for your event or wedding.
For corporate deliveries:
We require 3 business days notice for all cancellations and changes for orders under 50 guests. For orders over 50 guests, 5 business days notice is required.